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The start of every academic year is pivotal — first buildings, first classrooms, first steps on campus. The big question: “Where do I go?”

With more than 27,000 students — including 8,000 first-year students — Lumière Lyon 2 University faces a major challenge: helping everyone easily find their way around a vast, complex campus spread across 26 buildings.

How do you find your way on a university campus when everything looks the same? In April 2025, we conducted an exclusive survey of 300 students from 107 French higher education institutions to better understand the wayfinding challenges they face during their first months.

The results are striking: 93% said they got lost — leading to stress, delays, and even social isolation. So, what’s behind this disorientation? What strategies do students use? And more importantly, would they embrace an inclusive navigation app like Evelity?